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We have been designing for you for a while now, so we thought it was a good time to make sure everyone is aware that you can get in touch with us for any repairs. Although we take extra care when making each product, things happen! Zip gets caught and you rip it open, stud goes missing etc. Email us at or fill in the form below and unless your dog has chewed half of the bag up we should be able to help you free of charge.